Privacy Policy

Introduction

This Privacy Policy describes how KnowTube ("we", "us", or "our") collects, uses, and shares information when you use our application (the "App"). We are committed to protecting your privacy and being transparent about our data practices.

Information we collect

Information you provide directly

When you create an account or update your profile, we collect:

• Basic profile information: Name, email
• Plan and billing preferences: Subscription status and plan selection

Information automatically collected

• Device information: Platform, operating system version, browser type, and app version
• Usage analytics: How you interact with the app, collected through Google Analytics
• Error and performance data: Technical information about failures, latency, and service errors
• Billing metadata: Subscription status and transaction references managed through Stripe

We use the collected information for the following purposes:

• App improvement: To analyze usage patterns and improve app functionality, design, and user experience
• Customer support: To respond to your feedback and support requests
• Subscription management: To process and manage your premium subscription
• Error monitoring: To identify and fix technical issues and bugs
• Communication: To send you important updates about the app (if you've opted in)

Third-party services

We use the following third-party services that may collect information:

• Firebase (Google)
  Purpose: Authentication, database storage (Firestore), and cloud infrastructure
  Data shared: Account identifiers, project content, job metadata, and usage logs
  Privacy policy: https://firebase.google.com/support/privacy
• Google Cloud Services
  Purpose: Hosting backend services and infrastructure used by Firebase and our worker stack
  Data shared: Service logs, processing metadata, and system diagnostics
  Privacy policy: https://cloud.google.com/terms/cloud-privacy-notice
• Stripe
  Purpose: Subscription management and payment processing
  Data shared: Customer identifiers, subscription status, and payment metadata
  Privacy policy: https://stripe.com/privacy
• Vercel
  Purpose: Hosting the KnowTube web application and delivery of content
  Data shared: Request logs, IP addresses, and performance diagnostics
  Privacy policy: https://vercel.com/legal/privacy-policy

Data retention

• Account data: We retain your account and project data for as long as you use the Service. You can request deletion at any time.
• Analytics data: Analytics data is retained according to Google Analytics settings and policies.
• Local data: Data stored in your browser (cookies or local storage) remains until you clear it.

Data security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encrypted connections (HTTPS/TLS) for all data transmission
• Secure storage practices for data on our servers
• Regular security assessments and updates
• Limited access to personal data by authorized personnel only

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your privacy rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request your data in a portable format
• Opt-out: Opt out of analytics and marketing communications
• Withdraw consent: Withdraw consent for data processing where we rely on consent

To exercise these rights, please contact us at the email address provided below.

Children's privacy

The App is not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Notifications

We may send email notifications related to your account, billing, or service updates. You can opt out of non-essential emails at any time.

Changes to this privacy policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy in the app
• Updating the "Last Updated" date
• Sending you a notification (if required by law)

Your continued use of the app after changes become effective constitutes acceptance of the revised policy.

European Users (GDPR)

As this app is primarily operated from and targeted at users in the European Union, we comply with the General Data Protection Regulation (GDPR)

Your GDPR Rights

• Right of access (Article 15): Obtain confirmation of data processing and access to your data
• Right to rectification (Article 16): Correct inaccurate or incomplete data
• Right to erasure (Article 17): Request deletion of your data ("right to be forgotten")
• Right to restriction (Article 18): Limit how we use your data
• Right to data portability (Article 20): Receive your data in a structured, machine-readable format
• Right to object (Article 21): Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent at any time without affecting prior processing
• Right to lodge a complaint: File a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertes) in France or your local supervisory authority

Data protection authority

For users in EU, the supervisory authority is:

EUROPEAN DATA PROTECTION SUPERVISOR
Website: https://www.edps.europa.eu/_en
Address: Rue Wiertz 60, B-1047 Brussels

Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, including exercising your GDPR rights, please contact us at:

Email: deadybone@gmail.com
Developer: Bence Mate Kapas
App: KnowTube
Location: Hungary

For GDPR-related requests, please clearly indicate "GDPR Request" in your subject line and specify which right you wish to exercise. We will respond within one month of receipt of your request, as required by GDPR.

Cookie policy

For full details about cookies and tracking preferences, please review our Cookie Policy.

By using the KnowTube app, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.